Vibrant PMS
Property Management

Property Management Services

Our Property Management Back Office Services support a global clientele in processing millions of quality transactions with flexible scaling and pricing models

We are an organization with expert potent solutions for timely and consistent growth of Real estate business in the UK, USA, Australia, New Zealand and Ireland.

A combination of seasoned expert Verifiers, Backup Callers, and credentialing specialists to get work done with impeccable quality.

Technical competence to adapt to changing dynamics of the business. Comprehensive Real estate Renting, Leasing and sales back-end service and solutions to systems of every size.

State-of-the-art facilities with 24/7 operational capabilities.

Services

prop1
  • Property Management Support Services
  • Property Management Legal Services
  • Property Management Maintenance Services
  • Property Management Payment & Collection Services
  • Property Management Publicity Services

Back Office Support

Beautiful businesswoman telemarketing staff working with new coworker team in call center office
  • Reconciling Tenant Receipts
  • Contractor Invoices Posting
  • Paying Contractor Invoices
  • Paying Landlord's Rent and Agent's
  • Commission  Bank Reconciliation
  • Customer Support: Nov-Voice and Voice

Front Office Support

Untitled-1200-×-1200-px-43-1024x1024
  • Call handling to manage overflow & provide best customer service
  • Property ads preparation for newspapers
  • Handling inquiries from property portals and arranging
  • Tenancy contract preparation, Managing Renewals & Terminations
  • Credit control for outstanding rent
  • Handling maintenance queries either online or through emails or incoming calls
  • Liaising with contractors and contacting tenants to arrange appointments
  • Organizing critical safety certificates and performing regular audits of the same
  • Providing a virtual PA to support your admin tasks

Property Management Process

A man works with the agile method.
  • Define Project Scope - Outline the Scope and details of Property management
  • Create Effort, Pricing and SLA - Indicate timelines, Resources, Pricing and Structure and Communication stream.
  • Engage Property Manager and Team - Choose property Manager and Team of resources for Property Management
  • Training and Process - Initiate training and setting up of quality process and escalation schedules
  • Initiate Property Management - Undertake property management based on schedules
  • Regular Updates - Regular updates through defined communication

Benefits of Collaboration

Better Return On Investment

Partnering with an outsourcing company like Vibrant PMS is a good investment for your business. Your in-house staff will have more time to focus on what they do best, while the clerical admin tasks are being handled by our professional property management team here in India.

Increase Efficiency

Having an offshore team who can provide high level back office support can free up your in-house team from the burden of day-to-day administrative tasks. They will have more time to offer high value services to your clients which can bring more revenue to your business.

Reduce Business Cost

Hiring an outsourced property management VA is more cost effective compared to hiring a local staff. You no longer have to worry on the recruitment process and training, as we make sure to filter out the best candidate who can assist your internal team effectively

Minimize Vacancy Rated

Vibrant PMS back office support can provide your tenants quality services whenever they need it which can result to shorter vacancies, more rental fees, more income for your business. Our team will also help you acquire tenants of higher quality through marketing.

Reduced Late Rent Payments

Rent Collection is one of the most difficult tasks in the Property Management, especially for landlords who chose to manage their own properties themselves. Having an outsourced property management team can reduce the cases of rent defaulters by collecting rental fees on your behalf. This will help landlords maximize their rental income and make more money to buy new properties to grow their real estate business